
Booking & Appointments
Yes, please book in advance. We serve walk-ups if there's room, but appointments get priority. Many events sell out completely. You can change your appointment up to 24 hours beforehand.
Your appointment takes less than 15 minutes total (scan is 6-11 minutes). Fill out your intake form ahead of time to speed things up. Results upload to your account within minutes, and you'll get an email link to your Dashboard. Check out the AI voice consultant on your Dashboard for personalized insights and answers about your report!
Yes, with 24+ hours notice - full credit preserved. Cancel directly in your BodySpec account. If you're sick, please reschedule for everyone's safety. Day of cancellations and emergencies should call us at 310-601-8184 immediately and we'll try to accommodate. Late cancels/no-shows forfeit the scan credit.
5-minute grace period. After that, likely rescheduled (free). We serve 30+ clients daily in 12-minute slots. Running late? Call 310-601-8184 immediately.
Most mobile van events are public (no gym membership needed). Private events are marked on the calendar. We also have storefront locations, or mobile vans can visit your office/gym. Interested in hosting? Visit our Request a van page.

Safety & Health
Very safe. A BodySpec scan starts at 0.4 microsieverts - equivalent to eating 4 bananas. Safe for people with pacemakers. We advise pregnant women to avoid scans. One scan per day per safety guidelines. For multiple daily scans, we need a physician's note. More on DEXA radiation.
Weight: 350lbs (vans), 450lbs (storefronts). Height: 6'5 inches (vans), 6'6 inches (storefronts).
Wear workout clothes without metal (no zippers, underwire bras). Leave long hair down. No barium exams or contrast dye in the past 2 weeks. At least one clothing layer over underwear is required. For storefronts: arrive 15 minutes early if changing clothes. We don't allow changing in vans/DEXA rooms. For accuracy: scan under similar conditions each time. More on hydration and DEXA.
Anyone interested in better health. DEXA provides comprehensive body insights you can't get elsewhere. Minors welcome with parent/guardian completing intake form and attending the appointment.

DEXA Technology & Results
DEXA is the gold standard for body composition with medical-grade technology. We run daily quality assurance testing on all scanners to ensure +/- 0.5% accuracy before any client scans.
No. We provide whole-body composition scans, not diagnostic bone density exams. For diagnostic scans, consult your physician. The difference: Diagnostic scans measure specific sites (hip/spine) for osteoporosis diagnosis. Our whole-body scans compare your total bone density to age/gender averages for general health insights.
For lifestyle changes: 1 month after baseline, then regularly. For general health monitoring: every 3-4 months. Clients who book follow-up scans see better results because regular tracking promotes accountability. BodySpec offers monthly and quarterly memberships at the best per-scan prices.
Yes! Use the AI voice consultant on your Dashboard for detailed explanations and personalized insights anytime/anywhere.

Payment & Packages
Absolutely! Scan credits can be gifted or transferred to anyone. Each person needs their own appointment and [intake form] (https://intakes.bodyspec.com/dxa) though. Use the Gifting center on your Dashboard.
Yes, we accept HSA/FSA cards. Many providers will also accept your scan receipt.
Find your unique referral link on your Referrals page. When someone books and completes their first scan using your link, you both get $10 towards future scan credits. Credits never expire and there's no referral limit.
Email support@bodyspec.com and we'll help!
Ready to get your DEXA scan?
Book your appointment today and take the first step toward better health insights.